Terms of Service
Welcome to mysite-name, your trusted furniture repair service in England! These terms outline how you can use our repair and restoration services for sofas, chairs, and more. Please read them carefully before booking to ensure a smooth experience for you and your furniture.
1. Introduction
By booking furniture repair services with mysite-name, whether through our website, phone, or in person, you agree to these terms. They’re designed to ensure a clear, safe, and high-quality repair experience, compliant with UK consumer laws, including the Consumer Rights Act 2015. If these terms don’t suit you, please don’t proceed with booking. We’re excited to restore your furniture!
Our goal is to provide professional, reliable repair services that extend the life of your furniture with care.
2. Scope of Services
At mysite-name, we offer a range of furniture repair services across England, including upholstery replacement, spring block repairs, frame restoration, mechanism fixes, and padding refurbishment. We provide both workshop-based and on-site repair options for your convenience. Bookings can be made online, by phone, or via email, and we’ll arrange a schedule that suits you.
Our services use high-quality materials and techniques, ensuring your furniture is restored to its best condition while adhering to UK safety and quality standards.
3. Client Responsibilities
To ensure a smooth repair process, we ask you to:
- Provide accurate details, including your name, contact information, and specifics about your furniture’s condition or repair needs.
- Inform us of any special requirements, such as delicate fabrics or antique furniture, to ensure proper care.
- Complete payments within the agreed timeframe, as outlined during booking.
- Ensure access to your furniture for assessment or collection, as agreed during scheduling.
Your cooperation helps us deliver effective, high-quality repairs and maintain a positive experience.
4. Payments and Dispute Resolution
We offer flexible payment options, including online card payments or bank transfers, with transparent pricing provided upfront. If any disputes arise, they’ll be resolved under the laws of England and Wales through the appropriate courts. We’re committed to addressing concerns fairly—please contact us first at [email protected] to resolve any issues.
Our team is here to ensure your furniture repair experience is seamless and satisfactory.
5. Changes to Terms
We may update these terms periodically to reflect changes in our services, UK regulations, or industry standards. The latest version will always be available on our website and takes effect immediately upon posting. We encourage you to check back regularly to stay informed. If you have questions about our terms or services, contact us at: [email protected]. We’re here to bring your furniture back to life!